Quality management

Our company's quality philosophy is that our products, our logistics and our services comply fully with our customers' and all legal requirements at all times. We strive for constant improvement, and invest the highest personal commitment in producing the best products at all times.

Our customers' wishes and expectations are always the focus of all our business processes. We delight our customers with the best quality, expert and personal advice, reliability, short delivery times and an excellent price-performance ratio.

In addition to the observation of legal requirements (as a matter of course) and our own requirements and self-commitments, we also observe our internal definitions for quality, hygiene, the environment, occupational safety and fire prevention. 

With constant internal and external checks and analyses and a continuous batch traceability system, we practice preventative consumer protection on every production, processing and marketing level.

In order to ensure that our suppliers and contractual partners have the same standards as we do, we assess and evaluate them at regular intervals. The quality standards for, for example, our choice of suppliers, for safe production conditions and for our products are constantly improved in the dialogue with our customers. Customer satisfaction is our ultimate aim.

We maintain expert exchanges on all current matters concerning quality and hygiene with our customers, suppliers and partners.