Product complaints

The quality of our products is our top priority. You are not satisfied and have a complaint?
Then please fill out the form below or send your concern directly to this e-mail address:
Please include the product name and lot number (usually marked on the back label, e.g. "L22265-5").
We will contact you as soon as possible.

Note: The product complained about can be subsequently requested by us for internal investigation.


marking usually on the back label, ex: L22265-5
I have read and accepted the privacy statement

I agree that my data given in the complaint form will be collected and processed to answer my request. Data Protection / Privacy The data will be deleted after your request has been processed. Note: You can revoke your consent at any time for the future by e-mail to Detailed information on the handling of user data can be found in our Data Protection Declaration.